@extends('layouts.adminmaster')

@section('styles')

<!-- INTERNAl Tag css -->
<link href="{{asset('assets/plugins/taginput/bootstrap-tagsinput.css')}}?v=1742022905" rel="stylesheet" />

@endsection


@section('content')

<!--Page header-->
<div class="page-header d-xl-flex d-block">
    <div class="page-leftheader">
        <h4 class="page-title"><span class="font-weight-normal text-muted ms-2">{{lang('Ticket Setting', 'menu')}}</span></h4>
    </div>
</div>
<!--End Page header-->


<!-- Ticket Settings-->
<div class="col-xl-12 col-lg-12 col-md-12">
    <div class="card ">
        <div class="card-header border-0">
            <h4 class="card-title">{{lang('Ticket Setting', 'menu')}}</h4>
        </div>
        <form method="POST" action="{{ route('settings.ticket.store') }}" enctype="multipart/form-data">
            <div class="card-body" >
                @csrf

                @honeypot
                <div class="row">

                    <!---Custom TICKET ID--->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12 ">
                            <div class="form-group mt-2 ms-7 {{ $errors->has('CUSTOMER_TICKETID') ? ' has-danger' : '' }}">
                                <div class="pb-2">
                                    <label class="form-label pb-0 mb-0"> {{lang('Custom Ticket Id', 'setting')}} <span class="text-red">*</span></label>
                                    <small class="text-muted "><i>({{lang('Simply customise your ticket ID. For example, SPT-1 is the ticket id. You can only customise the first letters of the ticket ID of your choice. It displays SPT-1 for the registered user and SPTG-1 for the guest user. By default, the letter "G" represents the guest user.', 'setting')}})</i></small>
                                </div>
                                    <input type="text" class="form-control w-20 w-lg-max-30 ms-2 {{ $errors->has('ticketid') ? ' is-invalid' : '' }}"  name="ticketid"  value="{{old('CUSTOMER_TICKETID', setting('CUSTOMER_TICKETID')) }}" required="">
                                @if ($errors->has('ticketid'))

                                    <span class="invalid-feedback" role="alert">
                                        <strong>{{ $errors->first('ticketid') }}</strong>
                                    </span>
                                @endif

                            </div>
                        </div>
                    </div>
                    <!---  End Custom TICKET ID--->

                    <!---TICKET Character Limit--->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12 ">
                            <div class="form-group mt-2 ms-7 {{ $errors->has('ticketcharacter') ? ' has-danger' : '' }}">
                                <div class="pb-2">
                                    <label class="form-label pb-0 mb-0"> {{lang('Ticket Title Character Limit', 'setting')}} <span class="text-red">*</span></label>
                                    <small class="text-muted "><i>({{lang('The character limit of a ticket title can be fixed here. Enter your desired ticket title’s character count. And characters in title now cannot exceed that value', 'setting')}})</i></small>
                                </div>
                                    <input type="text" class="form-control w-20 w-lg-max-30 ms-2 {{ $errors->has('ticketcharacter') ? ' is-invalid' : '' }}"  name="ticketcharacter"  value="{{old('TICKET_CHARACTER', setting('TICKET_CHARACTER')) }}" required="">
                                @if ($errors->has('ticketcharacter'))

                                    <span class="invalid-feedback" role="alert">
                                        <strong>{{ $errors->first('ticketcharacter') }}</strong>
                                    </span>
                                @endif

                            </div>
                        </div>
                    </div>
                    <!---  End TICKET Character Limit--->

                    <!---Customer Maximum Allowed Tickets--->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group {{ $errors->has('RESTRICT_TO_CREATE_TICKET') ? ' has-danger' : '' }}">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                            <input type="checkbox" id="restrictionofcreating" name="RESTRICT_TO_CREATE_TICKET" value="yes" class=" toggle-class onoffswitch2-checkbox" @if(setting('RESTRICT_TO_CREATE_TICKET')=='on' ) checked="" @endif>
                                            <label for="restrictionofcreating" class="toggle-class onoffswitch2-label"></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('Restrict Customers from creating tickets continously', 'setting')}}</label>
                                            <small class="text-muted ">
                                            <i>({{lang('If you enable this ticket setting, customers cannot create multiple tickets at a time. Customers will be restricted to the value specified in "Maximum Number Of Tickets Allowed" untill the given timeframe "In Hours"', 'setting')}})</i>
                                            </small>
                                        </div>
                                    </div>
                                </div>
                                @if ($errors->has('RESTRICT_TO_CREATE_TICKET')) <span class="invalid-feedback" role="alert">
                                    <strong>{{ $errors->first('RESTRICT_TO_CREATE_TICKET') }}</strong>
                                </span>
                                @endif
                            </div>
                        </div>
                        <div class="">
                            <div class="col-sm-12 col-md-12 ms-7 ps-3 ">
                                <div class="form-group d-flex d-md-max-block {{ $errors->has('MAXIMUM_ALLOW_TICKETS') ? ' is-invalid' : '' }}">
                                    <input type="number" id="maximumallowtickets" maxlength="2" class="form-control wd-5 w-lg-max-30 ms-2 " name="MAXIMUM_ALLOW_TICKETS" value="{{setting('MAXIMUM_ALLOW_TICKETS') }}">
                                    <label for="maximumallowtickets" class="form-label mt-2 ms-2">{{lang('Maximum Number Of Tickets Allowed', 'setting')}}</label>
                                </div>
                                @if ($errors->has('MAXIMUM_ALLOW_TICKETS'))
                                <span class="invalid-feedback" role="alert">
                                    <strong>{{ $errors->first('MAXIMUM_ALLOW_TICKETS') }}</strong>
                                </span>
                                @endif
                            </div>
                            <div class="col-sm-12 col-md-12 ms-7 ps-3 ">
                                <div class="form-group d-flex d-md-max-block {{ $errors->has('MAXIMUM_ALLOW_HOURS') ? ' is-invalid' : '' }}">
                                    <input type="number" id="maximumallowhours" maxlength="2" class="form-control wd-5 w-lg-max-30 ms-2 " name="MAXIMUM_ALLOW_HOURS" value="{{setting('MAXIMUM_ALLOW_HOURS') }}">
                                    <label for="maximumallowhours" class="form-label mt-2 ms-2">{{lang('In Hours', 'setting')}}</label>
                                </div>
                                @if ($errors->has('MAXIMUM_ALLOW_HOURS'))
                                <span class="invalid-feedback" role="alert">
                                    <strong>{{ $errors->first('MAXIMUM_ALLOW_HOURS') }}</strong>
                                </span>
                                @endif
                            </div>
                        </div>
                    </div>
                    <!---END Customer Maximum Allowed Tickets--->

                    <!---Customer Maximum Allowed Replies--->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group {{ $errors->has('RESTRICT_TO_REPLY_TICKET') ? ' has-danger' : '' }}">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                            <input type="checkbox" id="restricttoreply" name="RESTRICT_TO_REPLY_TICKET" value="yes"  class=" toggle-class onoffswitch2-checkbox"  @if(setting('RESTRICT_TO_REPLY_TICKET') == 'on') checked="" @endif>
                                            <label for="restricttoreply" class="toggle-class onoffswitch2-label" ></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('Restrict Customer From Replying To Ticket Continously', 'setting')}}</label>
                                            <small class="text-muted ">
                                            <i>({{lang('If you enable this ticket setting, customers can not "Reply" their tickets within the mentioned hours and tickets in the input fields as below.', 'setting')}})</i></small>
                                        </div>
                                    </div>
                                </div>
                                @if ($errors->has('RESTRICT_TO_REPLY_TICKET'))

                                <span class="invalid-feedback" role="alert">
                                    <strong>{{ $errors->first('RESTRICT_TO_REPLY_TICKET') }}</strong>
                                </span>
                                @endif

                            </div>
                        </div>
                        <div class="col-sm-12 col-md-12 ms-7 ps-3 ">
                            <div class="form-group d-flex d-md-max-block {{ $errors->has('MAXIMUM_ALLOW_REPLIES') ? ' is-invalid' : '' }}">
                                <input type="number" id="maximumallowreplies" maxlength="2" class="form-control wd-5 w-lg-max-30 ms-2 "  name="MAXIMUM_ALLOW_REPLIES"  value="{{setting('MAXIMUM_ALLOW_REPLIES') }}">
                                <label for="maximumallowreplies" class="form-label mt-2 ms-2">{{lang('Maximum Allowed Replies', 'setting')}}</label>
                            </div>
                            @if ($errors->has('MAXIMUM_ALLOW_REPLIES'))

                            <span class="invalid-feedback" role="alert">
                                <strong>{{ $errors->first('MAXIMUM_ALLOW_REPLIES') }}</strong>
                            </span>
                            @endif

                        </div>
                        <div class="col-sm-12 col-md-12 ms-7 ps-3 ">
                            <div class="form-group d-flex d-md-max-block {{ $errors->has('REPLY_ALLOW_IN_HOURS') ? ' is-invalid' : '' }}">
                                <input type="number" id="repliesallowhours" maxlength="2" class="form-control wd-5 w-lg-max-30 ms-2 "  name="REPLY_ALLOW_IN_HOURS"  value="{{setting('REPLY_ALLOW_IN_HOURS') }}">
                                <label for="repliesallowhours" class="form-label mt-2 ms-2">{{lang('Replies Allowed In Hours', 'setting')}}</label>
                            </div>
                            @if ($errors->has('REPLY_ALLOW_IN_HOURS'))

                            <span class="invalid-feedback" role="alert">
                                <strong>{{ $errors->first('REPLY_ALLOW_IN_HOURS') }}</strong>
                            </span>
                            @endif

                        </div>
                    </div>
                    <!---END Customer Maximum Allowed Replies--->

                    <!---AUTO RESPONSETIME TICKET--->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group {{ $errors->has('AUTO_RESPONSETIME_TICKET') ? ' has-danger' : '' }}">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                            <input type="checkbox" id="responsetime" name="AUTO_RESPONSETIME_TICKET" value="yes"  class=" toggle-class onoffswitch2-checkbox"  @if(setting('AUTO_RESPONSETIME_TICKET') == 'yes') checked="" @endif>
                                            <label for="responsetime" class="toggle-class onoffswitch2-label" ></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('Ticket Auto Response Time Enable', 'setting')}}</label>
                                            <small class="text-muted ">
                                                <i>({{lang('This setting is used to change the ticket status to "Waiting for response" when a customer doesn’t reply to the ticket within the mentioned hours in the input field, and an email will also be sent to the customer. If you disable this ticket setting, then it won’t change the ticket status.', 'setting')}})</i></small>
                                        </div>
                                    </div>
                                </div>
                                @if ($errors->has('AUTO_RESPONSETIME_TICKET'))

                                    <span class="invalid-feedback" role="alert">
                                        <strong>{{ $errors->first('AUTO_RESPONSETIME_TICKET') }}</strong>
                                    </span>
                                @endif

                            </div>
                        </div>
                        <div class="col-sm-12 col-md-12 ms-7">
                            <div class="form-group d-flex d-md-max-block {{ $errors->has('autoresponsetickettime') ? ' is-invalid' : '' }}">
                                <input type="number" maxlength="2" class="form-control wd-5 w-lg-max-30 ms-2"  name="autoresponsetickettime"  value="{{old('autoresponsetickettime', setting('AUTO_RESPONSETIME_TICKET_TIME')) }}">
                                <label class="form-label mt-2 ms-2">{{lang('Ticket Auto Response time in Hours', 'setting')}}</label>
                            </div>
                            @if ($errors->has('autoresponsetickettime'))

                                <span class="invalid-feedback" role="alert">
                                    <strong>{{ $errors->first('autoresponsetickettime') }}</strong>
                                </span>
                            @endif

                        </div>
                    </div>
                    <!--- END AUTO RESPONSE TICKET--->

                    <!---AUTO CLOSE TICKET--->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group {{ $errors->has('AUTO_CLOSE_TICKET') ? ' has-danger' : '' }}">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                            <input type="checkbox" id="myonoffswitch1" name="AUTO_CLOSE_TICKET" value="yes"  class=" toggle-class onoffswitch2-checkbox"  @if(setting('AUTO_CLOSE_TICKET') == 'yes') checked="" @endif>
                                            <label for="myonoffswitch1" class="toggle-class onoffswitch2-label" ></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('Auto Close Ticket Enable', 'setting')}}</label>
                                            <small class="text-muted ">
                                                <i>({{lang('If you disable this ticket setting, the inactive ticket won’t be closed automatically. Users will need to close the ticket manually. If it is enabled, the inactive ticket will close automatically after the completion of the days that are mentioned in the input field below.', 'setting')}})</i></small>
                                        </div>
                                    </div>
                                </div>
                                @if ($errors->has('AUTO_CLOSE_TICKET'))

                                    <span class="invalid-feedback" role="alert">
                                        <strong>{{ $errors->first('AUTO_CLOSE_TICKET') }}</strong>
                                    </span>
                                @endif

                            </div>
                        </div>

                        <div class="col-sm-12 col-md-12 ms-7">
                            <div class="form-group d-flex d-md-max-block {{ $errors->has('autoclosetickettime') ? ' is-invalid' : '' }}">
                                <input type="number" maxlength="2" class="form-control wd-5 w-lg-max-30 ms-2"  name="autoclosetickettime"  value="{{old('autoclosetickettime', setting('AUTO_CLOSE_TICKET_TIME')) }}">
                                <label class="form-label  mt-2 ms-2">{{lang('Auto Close Days', 'setting')}}</label>
                            </div>
                            @if ($errors->has('autoclosetickettime'))

                                <span class="invalid-feedback" role="alert">
                                    <strong>{{ $errors->first('autoclosetickettime') }}</strong>
                                </span>
                            @endif
                        </div>
                    </div>
                    <!--- END AUTO CLOSE TICKET--->

                    <!---RE-OPEN TICKET--->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group {{ $errors->has('USER_REOPEN_ISSUE') ? ' has-danger' : '' }}">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                            <input type="checkbox" id="myonoffswitch18" name="USER_REOPEN_ISSUE" value="yes"  class=" toggle-class onoffswitch2-checkbox"  @if(setting('USER_REOPEN_ISSUE') == 'yes') checked="" @endif>
                                            <label for="myonoffswitch18" class="toggle-class onoffswitch2-label" ></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('Customer Re-Open Ticket Enable', 'setting')}}</label>
                                            <small class="text-muted ">
                                                <i>({{lang('If you disable this ticket setting, customers can not "Re-Open" their tickets. If it is enabled, then the customers can "Re-Open" their tickets within the mentioned days in the input field below. And if it is set to 0 (zero), then the customers can reopen their tickets at any time.', 'setting')}})</i></small>
                                        </div>
                                    </div>
                                </div>
                                @if ($errors->has('USER_REOPEN_ISSUE'))

                                    <span class="invalid-feedback" role="alert">
                                        <strong>{{ $errors->first('USER_REOPEN_ISSUE') }}</strong>
                                    </span>
                                @endif

                            </div>
                        </div>
                        <div class="col-sm-12 col-md-12 ms-7 ps-3 ">
                            <div class="form-group d-flex d-md-max-block {{ $errors->has('userreopentime') ? ' is-invalid' : '' }}">
                                <input type="number" maxlength="2" class="form-control wd-5 w-lg-max-30 ms-2 "  name="userreopentime"  value="{{old('userreopentime', setting('USER_REOPEN_TIME')) }}">
                                <label class="form-label mt-2 ms-2">{{lang('Re-Open Ticket In Days', 'setting')}}</label>
                            </div>
                            @if ($errors->has('userreopentime'))

                                <span class="invalid-feedback" role="alert">
                                    <strong>{{ $errors->first('userreopentime') }}</strong>
                                </span>
                            @endif

                        </div>
                    </div>
                    <!---END RE-OPEN TICKET--->

                    <!---AUTO OVERDUE TICKET--->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group {{ $errors->has('AUTO_OVERDUE_TICKET') ? ' has-danger' : '' }}">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                            <input type="checkbox" id="myonoffswitchs1" name="AUTO_OVERDUE_TICKET" value="yes"  class=" toggle-class onoffswitch2-checkbox"  @if(setting('AUTO_OVERDUE_TICKET') == 'yes') checked="" @endif>
                                            <label for="myonoffswitchs1" class="toggle-class onoffswitch2-label" ></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('Auto Ticket Overdue Enable', 'setting')}}</label>
                                            <small class="text-muted ">
                                                <i>({{lang('If you disable this ticket setting, the "overdue" status won’t reflect on the tickets table in the admin panel. If it is enabled and the users of an admin panel don’t give a reply to the customer within the mentioned days, then the ticket status changes to "Overdue."', 'setting')}})</i></small>
                                        </div>
                                    </div>
                                </div>
                                @if ($errors->has('AUTO_OVERDUE_TICKET'))

                                    <span class="invalid-feedback" role="alert">
                                        <strong>{{ $errors->first('AUTO_OVERDUE_TICKET') }}</strong>
                                    </span>
                                @endif

                            </div>
                        </div>
                        <div class="col-sm-12 col-md-12 ms-7">
                            <div class="form-group d-flex d-md-max-block {{ $errors->has('autooverduetickettime') ? ' is-invalid' : '' }}">
                                <input type="number" maxlength="2" class="form-control wd-5 w-lg-max-30 ms-2 "  name="autooverduetickettime"  value="{{old('autooverduetickettime', setting('AUTO_OVERDUE_TICKET_TIME')) }}">
                                <label class="form-label mt-2 ms-2">{{lang('Auto Overdue Ticket In Days', 'setting')}}</label>
                            </div>
                            @if ($errors->has('autooverduetickettime'))

                                <span class="invalid-feedback" role="alert">
                                    <strong>{{ $errors->first('autooverduetickettime') }}</strong>
                                </span>
                            @endif

                        </div>
                    </div>
                    <!--- END AUTO OVERDUE TICKET--->

                    <!---AUTO DELETE TRASHED TICKET TICKET--->

                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group {{ $errors->has('trashed_ticket_autodelete') ? ' has-danger' : '' }}">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                            <input type="checkbox" id="myonoffswitchs13" name="trashed_ticket_autodelete" value="yes"  class="toggle-class onoffswitch2-checkbox"  @if(setting('trashed_ticket_autodelete') == 'on') checked="" @endif>
                                            <label for="myonoffswitchs13" class="toggle-class onoffswitch2-label" ></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('Auto Delete Trashed Tickets', 'setting')}}</label>
                                            <small class="text-muted ">
                                                <i>({{lang('If you enable this ticket setting, trashed tickets will be deleted automatically deleted after the time mentioned in the below input field.', 'setting')}})</i></small>
                                        </div>
                                    </div>
                                </div>
                                @if ($errors->has('trashed_ticket_autodelete'))

                                    <span class="invalid-feedback" role="alert">
                                        <strong>{{ $errors->first('trashed_ticket_autodelete') }}</strong>
                                    </span>
                                @endif
                            </div>
                        </div>
                        <div class="col-sm-12 col-md-12 ms-7">
                            <div class="form-group d-flex d-md-max-block {{ $errors->has('trashed_ticket_delete_time') ? ' is-invalid' : '' }}">
                                <input type="number" maxlength="2" class="form-control wd-5 w-lg-max-30 ms-2 "  name="trashed_ticket_delete_time"  value="{{setting('trashed_ticket_delete_time') }}">
                                <label class="form-label mt-2 ms-2">{{lang('Trashed Tickets Auto Delete In Days', 'setting')}}</label>
                            </div>
                            @if ($errors->has('trashed_ticket_delete_time'))

                                <span class="invalid-feedback" role="alert">
                                    <strong>{{ $errors->first('trashed_ticket_delete_time') }}</strong>
                                </span>
                            @endif
                        </div>
                    </div>
                    <!--- END AUTO DELETE TRASHED TICKET TICKET--->

                    <!---AUTO NOTIFY DELETE TICKET--->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group ">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                            <input type="checkbox" id="autodeletenotifications" name="AUTO_NOTIFICATION_DELETE_ENABLE" value="on"  class=" toggle-class onoffswitch2-checkbox"  @if(setting('AUTO_NOTIFICATION_DELETE_ENABLE') == 'on') checked="" @endif>
                                            <label for="autodeletenotifications" class="toggle-class onoffswitch2-label" ></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('Auto Delete Notifications Enable', 'setting')}}</label>
                                            <small class="text-muted ">
                                                <i>({{lang('If you disable this notification setting, read notification won’t be deleted from both panels, i.e., the customer and admin panel. If it is enabled, then the read notifications will be deleted after the completion of the mentioned days in the input field below.', 'setting')}})</i></small>
                                        </div>
                                    </div>
                                </div>
                                @if ($errors->has('AUTO_NOTIFICATION_DELETE_ENABLE'))

                                    <span class="invalid-feedback" role="alert">
                                        <strong>{{ $errors->first('AUTO_NOTIFICATION_DELETE_ENABLE') }}</strong>
                                    </span>
                                @endif

                            </div>
                        </div>
                        <div class="col-sm-12 col-md-12 ms-7">
                            <div class="form-group d-flex d-md-max-block {{ $errors->has('autonotificationdeletedays') ? ' is-invalid' : '' }}">
                                <input type="number" maxlength="2" class="form-control wd-5 w-lg-max-30 ms-2"  name="autonotificationdeletedays"  value="{{old('autonotificationdeletedays', setting('AUTO_NOTIFICATION_DELETE_DAYS')) }}">
                                <label class="form-label mt-2 ms-2">{{lang('Auto Delete Notification In Days', 'setting')}}</label>
                            </div>
                            @if ($errors->has('autonotificationdeletedays'))

                                <span class="invalid-feedback" role="alert">
                                    <strong>{{ $errors->first('autonotificationdeletedays') }}</strong>
                                </span>
                            @endif

                        </div>
                    </div>
                    <!--- END AUTO  NOTIFY DELETE TICKET--->

                    <!---TICKET EMPLOYEE SECRET NAME (Privacy Name)--->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                            <input type="checkbox" id="customer_panel_employee_protect" name="customer_panel_employee_protect" value="on"  class=" toggle-class onoffswitch2-checkbox"  @if(setting('customer_panel_employee_protect') == 'on') checked="" @endif>
                                            <label for="customer_panel_employee_protect" class="toggle-class onoffswitch2-label" ></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('Employee Name Privacy', 'setting')}}</label>
                                            <small class="text-muted ">
                                                <i>({{lang('If you "Enable" this setting, customers will only be able to see the name that you give in the below input field. They will not be able to see the employees name and role.', 'setting')}})</i></small>
                                        </div>
                                    </div>
                                </div>
                            </div>
                        </div>
                        <div class="col-sm-12 col-md-12 ms-7">
                            <div class="form-group d-flex d-md-max-block {{ $errors->has('employeeprotectname') ? ' is-invalid' : '' }}">
                                <input type="text" class="form-control w-20 w-lg-max-30 ms-2"  name="employeeprotectname"  value="{{old('employeeprotectname', setting('employeeprotectname')) }}">

                            </div>
                            @if ($errors->has('employeeprotectname'))

                                <span class="invalid-feedback" role="alert">
                                    <strong>{{ $errors->first('employeeprotectname') }}</strong>
                                </span>
                            @endif

                        </div>
                    </div>
                    <!---  End TICKET EMPLOYEE SECRET NAME (Privacy Name)--->

                    <!--- GUEST TICKET --->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group {{ $errors->has('GUEST_TICKET') ? ' has-danger' : '' }}">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                            <input type="checkbox" id="myonoffswitch2" name="GUEST_TICKET" value="yes"  class="toggle-class onoffswitch2-checkbox"  @if(setting('GUEST_TICKET') == 'yes') checked="" @endif>
                                            <label for="myonoffswitch2" class="toggle-class onoffswitch2-label" ></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('Guest Ticket Enable', 'setting')}}</label>
                                            <small class="text-muted"><i>({{lang('If you disable this ticket setting, the "Guest Ticket" option will disappear from the application’s header section.', 'setting')}})</i></small>
                                        </div>
                                    </div>
                                </div>
                                @if ($errors->has('GUEST_TICKET'))

                                    <span class="invalid-feedback" role="alert">
                                        <strong>{{ $errors->first('GUEST_TICKET') }}</strong>
                                    </span>
                                @endif

                            </div>
                        </div>
                    </div>
                    <!--- END GUEST TICKET --->

                    <!--- NOTE CREATE MAILS Enable --->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group {{ $errors->has('NOTE_CREATE_MAILS') ? ' has-danger' : '' }}">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                            <input type="checkbox" id="notecreatemails" name="NOTE_CREATE_MAILS" value="yes"  class=" toggle-class onoffswitch2-checkbox"  @if(setting('NOTE_CREATE_MAILS') == 'on') checked="" @endif>
                                            <label for="notecreatemails" class="toggle-class onoffswitch2-label" ></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('Note Created Mail to Admin', 'setting')}}</label>
                                            <small class="text-muted"><i>({{lang('If you enable this ticket setting, an email will be sent to superadmin when a ticket note is created.', 'setting')}})</i></small>
                                        </div>
                                    </div>
                                </div>
                                @if ($errors->has('NOTE_CREATE_MAILS'))

                                <span class="invalid-feedback" role="alert">
                                    <strong>{{ $errors->first('NOTE_CREATE_MAILS') }}</strong>
                                </span>
                                @endif

                            </div>
                        </div>
                    </div>
                    <!--- END NOTE CREATE MAILS --->

                    <!--- TICKET DELETE BY CUSTOMER DISABLE  --->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group {{ $errors->has('CUSTOMER_RESTICT_TO_DELETE_TICKET') ? ' has-danger' : '' }}">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                        <input type="checkbox" id="custrestrictdelete" name="CUSTOMER_RESTICT_TO_DELETE_TICKET" value="yes"  class=" toggle-class onoffswitch2-checkbox"  @if(setting('CUSTOMER_RESTICT_TO_DELETE_TICKET') == 'on') checked="" @endif>
                                        <label for="custrestrictdelete" class="toggle-class onoffswitch2-label" ></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('Ticket Delete By Customer Disable', 'setting')}}</label>
                                            <small class="text-muted"><i>({{lang('If you enable this ticket setting, delete ticket option will disappear from customer’s dashboard.', 'setting')}})</i></small>
                                        </div>
                                    </div>
                                </div>
                                @if ($errors->has('CUSTOMER_RESTICT_TO_DELETE_TICKET'))

                                <span class="invalid-feedback" role="alert">
                                    <strong>{{ $errors->first('CUSTOMER_RESTICT_TO_DELETE_TICKET') }}</strong>
                                </span>
                                @endif

                            </div>
                        </div>
                    </div>
                    <!--- END TICKET DELETE BY CUSTOMER DISABLE --->

                    <!-- Customer File Upload in Ticket -->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group {{ $errors->has('USER_FILE_UPLOAD_ENABLE') ? ' has-danger' : '' }}">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                            <input type="checkbox" id="myonoffswitch1823" name="USER_FILE_UPLOAD_ENABLE" value="yes"  class=" toggle-class onoffswitch2-checkbox"  @if(setting('USER_FILE_UPLOAD_ENABLE') == 'yes') checked="" @endif>
                                            <label for="myonoffswitch1823" class="toggle-class onoffswitch2-label" ></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('Customer File Uploads for Ticket', 'setting')}}</label>
                                            <small class="text-muted"><i>({{lang('If you disable this ticket setting, the "File Upload" option will disappear from the create ticket page, while creating or replying to the ticket.', 'setting')}})</i></small>
                                        </div>
                                    </div>
                                </div>
                                @if ($errors->has('USER_FILE_UPLOAD_ENABLE'))

                                    <span class="invalid-feedback" role="alert">
                                        <strong>{{ $errors->first('USER_FILE_UPLOAD_ENABLE') }}</strong>
                                    </span>
                                @endif

                            </div>
                        </div>
                    </div>
                    <!-- End Customer File Upload in Ticket -->

                    <!-- Guest User File Upload in Ticket -->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group {{ $errors->has('GUEST_FILE_UPLOAD_ENABLE') ? ' has-danger' : '' }}">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                            <input type="checkbox" id="myonoffswitch1825" name="GUEST_FILE_UPLOAD_ENABLE" value="yes"  class=" toggle-class onoffswitch2-checkbox"  @if(setting('GUEST_FILE_UPLOAD_ENABLE') == 'yes') checked="" @endif>
                                            <label for="myonoffswitch1825" class="toggle-class onoffswitch2-label" ></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('Guest User File Upload in Ticket', 'setting')}}</label>
                                            <small class="text-muted "><i>({{lang('If you disable this ticket setting, the "File Upload" option will disappear from the "Guest Ticket" page while creating or replying to the ticket to the guest users.', 'setting')}})</i></small>
                                        </div>
                                    </div>
                                </div>
                                @if ($errors->has('GUEST_FILE_UPLOAD_ENABLE'))

                                    <span class="invalid-feedback" role="alert">
                                        <strong>{{ $errors->first('GUEST_FILE_UPLOAD_ENABLE') }}</strong>
                                    </span>
                                @endif

                            </div>
                        </div>
                    </div>
                    <!-- End Guest User File Upload in Ticket -->

                    <!--- GUEST TICKET OTP Enable --->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group {{ $errors->has('GUEST_TICKET_OTP') ? ' has-danger' : '' }}">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                            <input type="checkbox" id="myonoffswitcho2" name="GUEST_TICKET_OTP" value="yes"  class=" toggle-class onoffswitch2-checkbox"  @if(setting('GUEST_TICKET_OTP') == 'yes') checked="" @endif>
                                            <label for="myonoffswitcho2" class="toggle-class onoffswitch2-label" ></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('Guest Ticket OTP Disable', 'setting')}}</label>
                                            <small class="text-muted"><i>({{lang('If you enable this ticket setting, the "Guest Ticket OTP" option will be disabled.', 'setting')}})</i></small>
                                        </div>
                                    </div>
                                </div>
                                @if ($errors->has('GUEST_TICKET_OTP'))

                                    <span class="invalid-feedback" role="alert">
                                        <strong>{{ $errors->first('GUEST_TICKET_OTP') }}</strong>
                                    </span>
                                @endif

                            </div>
                        </div>
                    </div>
                    <!--- END GUEST TICKET OTP Enable --->

                    <!--- Customer TICKET Enable --->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group {{ $errors->has('CUSTOMER_TICKET') ? ' has-danger' : '' }}">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                            <input type="checkbox" id="myonoffswitch2e" name="CUSTOMER_TICKET" value="yes"  class=" toggle-class onoffswitch2-checkbox"  @if(setting('CUSTOMER_TICKET') == 'yes') checked="" @endif>
                                            <label for="myonoffswitch2e" class="toggle-class onoffswitch2-label" ></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('Customer Create Ticket Disable', 'setting')}}</label>
                                            <small class="text-muted"><i>({{lang('If you enable this ticket setting, the create ticket option will disappear from the customer’s dashboard.', 'setting')}})</i></small>
                                        </div>
                                    </div>
                                </div>
                                @if ($errors->has('CUSTOMER_TICKET'))

                                    <span class="invalid-feedback" role="alert">
                                        <strong>{{ $errors->first('CUSTOMER_TICKET') }}</strong>
                                    </span>
                                @endif

                            </div>
                        </div>
                    </div>
                    <!--- END Customer TICKET Enable --->

                    <!--- ADMIN TICKET RATING ENABLE/DISABLE --->
                    <div class="border-bottom">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group {{ $errors->has('ticket_rating') ? ' has-danger' : '' }}">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                            <input type="checkbox" id="ticket_rating" name="ticket_rating" value="on"  class=" toggle-class onoffswitch2-checkbox"  @if(setting('ticketrating') == 'on') checked="" @endif>
                                            <label for="ticket_rating" class="toggle-class onoffswitch2-label" ></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('Rating Page Disable', 'setting')}}</label>
                                            <small class="text-muted"><i>({{lang('If you "Enable" this setting, the "Rating Page" will not appear to the customers after closing the ticket.', 'setting')}})</i></small>
                                        </div>
                                    </div>
                                </div>
                                @if ($errors->has('ticket_rating'))

                                    <span class="invalid-feedback" role="alert">
                                        <strong>{{ $errors->first('ticket_rating') }}</strong>
                                    </span>
                                @endif

                            </div>
                        </div>
                    </div>
                    <!--- END ADMIN TICKET RATING ENABLE/DISABLE --->

                    <!--- ADMIN TICKET CC MAIL ENABLE/DISABLE --->
                    <div class="">
                        <div class="col-sm-12 col-md-12">
                            <div class="form-group {{ $errors->has('cc_email') ? ' has-danger' : '' }}">
                                <div class="switch_section">
                                    <div class="switch-toggle d-flex mt-4">
                                        <a class="onoffswitch2">
                                            <input type="checkbox" id="cc_email" name="cc_email" value="on"  class=" toggle-class onoffswitch2-checkbox"  @if(setting('cc_email') == 'on') checked="" @endif>
                                            <label for="cc_email" class="toggle-class onoffswitch2-label" ></label>
                                        </a>
                                        <div class="ps-3">
                                            <label class="form-label">{{lang('CC Mail Enable', 'setting')}}</label>
                                            <small class="text-muted"><i>({{lang('If you "Enable" this "CC Mail" setting, the CC Mail input field options will appear on the Create Ticket, Admin Create Ticket, and Guest Ticket pages.', 'setting')}})</i></small>
                                        </div>
                                    </div>
                                </div>
                                @if ($errors->has('cc_email'))

                                    <span class="invalid-feedback" role="alert">
                                        <strong>{{ $errors->first('cc_email') }}</strong>
                                    </span>
                                @endif

                            </div>
                        </div>
                    </div>
                    <!--- END ADMIN TICKET CC MAIL ENABLE/DISABLE --->

                </div>
            </div>
            <div class="card-footer ">
                <div class="form-group float-end">
                    <input type="submit" class="btn btn-secondary" value="{{lang('Save Changes')}}" onclick="this.disabled=true;this.form.submit();">
                </div>
            </div>
        </form>
    </div>
</div>
<!-- End Ticket Settings-->

<!-- File Setting-->
<div class="col-xl-12 col-lg-12 col-md-12">
    <div class="card ">
        <div class="card-header border-0">
            <h4 class="card-title">{{lang('File Setting', 'setting')}}</h4>
        </div>
        <form method="POST" action="{{ route('settings.file.store') }}" enctype="multipart/form-data">
            <div class="card-body" >
                @csrf

                @honeypot
                <div class="row">
                    <div class="col-sm-12 col-md-4">
                        <div class="form-group {{ $errors->has('maxfileupload') ? ' has-danger' : '' }}">
                            <label class="form-label">{{lang('Maximum File Upload’s', 'filesetting')}}</label>
                            <div class="d-flex justify-content-center align-items-center">
                            <input type="number" maxlength="2"  class="form-control {{ $errors->has('maxfileupload') ? ' is-invalid' : '' }}"  name="maxfileupload"  value="{{old('maxfileupload', setting('MAX_FILE_UPLOAD')) }}">

                            </div>
                            @if ($errors->has('maxfileupload'))

                                <span class="invalid-feedback" role="alert">
                                    <strong>{{ $errors->first('maxfileupload') }}</strong>
                                </span>
                            @endif

                        </div>
                    </div>
                    <div class="col-sm-12 col-md-4">
                        <div class="form-group {{ $errors->has('fileuploadmax') ? ' has-danger' : '' }}">
                            <label class="form-label">{{lang('File Upload’s Maximum Size', 'filesetting')}}</label>
                            <div class="d-flex justify-content-center align-items-center">
                            <input type="number" maxlength="2"  class="form-control {{ $errors->has('fileuploadmax') ? ' is-invalid' : '' }}"  name="fileuploadmax"  value="{{old('fileuploadmax', setting('FILE_UPLOAD_MAX')) }}">
                            <span class="ms-2 font-weight-bold">{{lang('MB', 'filesetting')}}</span>
                            </div>
                            @if ($errors->has('fileuploadmax'))

                                <span class="invalid-feedback" role="alert">
                                    <strong>{{ $errors->first('fileuploadmax') }}</strong>
                                </span>
                            @endif

                        </div>
                    </div>

                    <div class="col-sm-12 col-md-4">
                        <div class="form-group {{ $errors->has('fileuploadtypes') ? ' has-danger' : '' }}">
                            <label class="form-label">{{lang('File Types Allowed', 'filesetting')}}</label>
                            <div class="d-flex">
                                <input type="text"  class="form-control {{ $errors->has('fileuploadtypes') ? ' is-invalid' : '' }}" id="tags" data-role="tagsinput"  name="fileuploadtypes"  value="{{old('fileuploadtypes', setting('FILE_UPLOAD_TYPES')) }}">
                                @if ($errors->has('fileuploadtypes'))

                                    <span class="invalid-feedback" role="alert">
                                        <strong>{{ $errors->first('fileuploadtypes') }}</strong>
                                    </span>
                                @endif
                            </div>

                        </div>
                    </div>
                </div>
            </div>
            <div class="card-footer ">
                <div class="form-group float-end">
                    <input type="submit" class="btn btn-secondary" value="{{lang('Save Changes')}}" onclick="this.disabled=true;this.form.submit();">
                </div>
            </div>
        </form>
    </div>
</div>
<!-- End File Setting-->

@endsection

@section('scripts')

<!-- INTERNAL TAG js-->
<script src="{{asset('assets/plugins/taginput/bootstrap-tagsinput.js')}}?v=1742022905"></script>

@endsection