@extends('layouts.adminmaster')

		@section('styles')


		<!-- INTERNAL Data table css -->
		<link href="{{asset('assets/plugins/datatable/css/dataTables.bootstrap5.min.css')}}?v=1742041594" rel="stylesheet" />
		<link href="{{asset('assets/plugins/datatable/responsive.bootstrap5.css')}}?v=1742041594" rel="stylesheet" />

		<!-- INTERNAL Sweet-Alert css -->
		<link href="{{asset('assets/plugins/sweet-alert/sweetalert.css')}}?v=1742041594" rel="stylesheet" />

		@endsection

							@section('content')

							<!--Page header-->
							<div class="page-header d-xl-flex d-block">
								<div class="page-leftheader">
									<h4 class="page-title"><span class="font-weight-normal text-muted ms-2">{{lang('Closed Tickets', 'menu')}}</span></h4>
								</div>
							</div>
							<!--End Page header-->

							<!-- Closed Ticket List-->
							<div class="col-xl-12 col-lg-12 col-md-12">
								<div class="card ">
									<div class="card-header border-0">
										<h4 class="card-title">{{lang('Closed Tickets', 'menu')}}</h4>
									</div>

									<div class="card-body overflow-scroll">
										<div class="spruko-delete">
											@can('Ticket Delete')

											<button id="massdelete" class="btn btn-outline-light btn-sm mb-4 data-table-btn"><i class="fe fe-trash"></i> {{lang('Delete')}}</button>
											@endcan

											<table
												class="table table-bordered border-bottom text-nowrap ticketdeleterow supportticket-list w-100"
												id="closedticket">
												<thead>
													<tr>
														<th >{{lang('Sl.No')}}</th>
														@can('Ticket Delete')

														<th width="10" >
															<input type="checkbox"  id="customCheckAll">
															<label  for="customCheckAll"></label>
														</th>
														@endcan
														@cannot('Ticket Delete')

														<th width="10" >
															<input type="checkbox"  id="customCheckAll" disabled>
															<label  for="customCheckAll"></label>
														</th>
														@endcannot

														<th >#{{lang('ID')}}</th>
														<th >{{lang('Title')}}</th>
														<th >{{lang('Priority')}}</th>
														<th >{{lang('Category')}}</th>
														<th >{{lang('Date')}}</th>
														<th >{{lang('Status')}}</th>
														<th >{{lang('Assign To')}}</th>
														<th >{{lang('Last Reply')}}</th>
														<th >{{lang('Actions')}}</th>
													</tr>
												</thead>
												<tbody>
													@php $i = 1; @endphp
													@foreach ($gtickets as $tickets)
													<tr {{$tickets->replystatus == 'Replied'? 'class=bg-success-transparent': ''}}>
														<td>{{$i++}}</td>
														<td>
															@if(Auth::user()->can('Ticket Delete'))
																<input type="checkbox" name="student_checkbox[]" class="checkall" value="{{$tickets->id}}" />
															@else
																<input type="checkbox" name="student_checkbox[]" class="checkall" value="{{$tickets->id}}" disabled />
															@endif
														</td>
														<td>
															@if($tickets->ticketnote->isEmpty())
															<a href="{{url('admin/ticket-view/' . $tickets->ticket_id)}}">{{$tickets->ticket_id}}</a> <span class="badge badge-danger-light">{{$tickets->overduestatus}}</span>
															@else
															<a href="{{url('admin/ticket-view/' . $tickets->ticket_id)}}">{{$tickets->ticket_id}}</a> <span class="badge badge-danger-light">{{$tickets->overduestatus}}</span> <span class="badge badge-warning-light">{{lang('Note')}}</span>
															@endif
														</td>
														<td>
															<a href="{{url('admin/ticket-view/' . $tickets->ticket_id)}}">{{Str::limit($tickets->subject, '40')}}</a>
														</td>
														<td>
															@if($tickets->priority != null)
															@if($tickets->priority == "Low")
																<span class="badge badge-success-light">{{lang($tickets->priority)}}</span>

															@elseif($tickets->priority == "High")
																<span class="badge badge-danger-light">{{lang($tickets->priority)}}</span>

															@elseif($tickets->priority == "Critical")
																<span class="badge badge-danger-dark">{{lang($tickets->priority)}}</span>

															@else
																<span class="badge badge-warning-light">{{lang($tickets->priority)}}</span>
															@endif
															@else
																~
															@endif
														</td>
														<td>
															@if($tickets->category_id != null)
																@if($tickets->category != null)
																{{Str::limit($tickets->category->name, '40')}}
																@else
																~
																@endif
															@else
																~
															@endif
														</td>
														<td>
															{{$tickets->created_at->format(setting('date_format'))}}
														</td>
														<td>
															@if($tickets->purchasecodesupport != null)
															@if($tickets->purchasecodesupport == 'Supported')
															@if($tickets->status == "New")

															<span class="badge badge-burnt-orange">{{lang($tickets->status)}}</span> <span class="badge badge badge-success">{{lang('Support Active')}}</span>
															@if($tickets->replystatus == 'Replied')

																<span class="badge badge-success">{{lang('Answered')}}</span>
															@endif
															@elseif($tickets->status == "Re-Open")

															<span class="badge badge-teal">{{lang($tickets->status)}}</span> <span class="badge badge badge-success">{{lang('Support Active')}}</span>
															@if($tickets->replystatus == 'Replied')

																<span class="badge badge-success">{{lang('Answered')}}</span>
															@endif
															@elseif($tickets->status == "Inprogress")

															<span class="badge badge-info">{{lang($tickets->status)}}</span> <span class="badge badge badge-success">{{lang('Support Active')}}</span>
															@if($tickets->replystatus == 'Replied')

																<span class="badge badge-success">{{lang('Answered')}}</span>
															@endif
															@elseif($tickets->status == "On-Hold")

															<span class="badge badge-warning">{{lang($tickets->status)}}</span> <span class="badge badge badge-success">{{lang('Support Active')}}</span>
															@if($tickets->replystatus == 'Replied')

																<span class="badge badge-success">{{lang('Answered')}}</span>
															@endif
															@else

																<span class="badge badge-danger">{{lang($tickets->status)}}</span> <span class="badge badge badge-success">{{lang('Support Active')}}</span>
																@if($tickets->replystatus == 'Replied')

																	<span class="badge badge-success">{{lang('Answered')}}</span>
																@endif
															@endif

															@endif
															@if($tickets->purchasecodesupport == 'Expired')
                                                                @if($tickets->status == "New")
                                                                    <span class="badge badge-burnt-orange"> {{$tickets->status}} </span> <span class="badge badge-danger-dark">{{lang('Support Expired')}}</span>
                                                                    @if($tickets->replystatus == 'Replied')

                                                                        <span class="badge badge-success">{{lang('Answered')}}</span>
                                                                    @endif
                                                                @elseif($tickets->status == "Re-Open")
                                                                    <span class="badge badge-teal">{{lang($tickets->status)}}</span> <span class="badge badge-danger-dark">{{lang('Support Expired')}}</span>
                                                                    @if($tickets->replystatus == 'Replied')
                                                                        <span class="badge badge-success">{{lang('Answered')}}</span>
                                                                    @endif
                                                                @elseif($tickets->status == "Inprogress")
                                                                    <span class="badge badge-info">{{lang($tickets->status)}}</span> <span class="badge badge-danger-dark">{{lang('Support Expired')}}</span>
                                                                    @if($tickets->replystatus == 'Replied')
                                                                        <span class="badge badge-success">{{lang('Answered')}}</span>
                                                                    @endif
                                                                @elseif($tickets->status == "On-Hold")
                                                                    <span class="badge badge-warning">{{lang($tickets->status)}}</span> <span class="badge badge-danger-dark">{{lang('Support Expired')}}</span>
                                                                    @if($tickets->replystatus == 'Replied')
                                                                        <span class="badge badge-success">{{lang('Answered')}}</span>
                                                                    @endif
                                                                @else
                                                                    <span class="badge badge-danger">{{lang($tickets->status)}}</span> <span class="badge badge-danger-dark">{{lang('Support Expired')}}</span>
                                                                    @if($tickets->replystatus == 'Replied')

                                                                        <span class="badge badge-success">{{lang('Answered')}}</span>
                                                                    @endif
                                                                @endif
                                                                @endif
															@endif
															@if($tickets->purchasecodesupport == null)

															@if($tickets->status == "New")
																<span class="badge badge-burnt-orange"> {{$tickets->status}} </span>
																@if($tickets->replystatus == 'Replied')

																	<span class="badge badge-success">{{lang('Answered')}}</span>
																@endif
															@elseif($tickets->status == "Re-Open")

																<span class="badge badge-teal">{{lang($tickets->status)}}</span>
																@if($tickets->replystatus == 'Replied')

																	<span class="badge badge-success">{{lang('Answered')}}</span>
																@endif

															@elseif($tickets->status == "Inprogress")

																<span class="badge badge-info">{{lang($tickets->status)}}</span>
																@if($tickets->replystatus == 'Replied')

																	<span class="badge badge-success">{{lang('Answered')}}</span>
																@endif

															@elseif($tickets->status == "On-Hold")

																<span class="badge badge-warning">{{lang($tickets->status)}}</span>
																@if($tickets->replystatus == 'Replied')

																	<span class="badge badge-success">{{lang('Answered')}}</span>
																@endif

															@else

																<span class="badge badge-danger">{{lang($tickets->status)}}</span>
																@if($tickets->replystatus == 'Replied')

																	<span class="badge badge-success">{{lang('Answered')}}</span>
																@endif
															@endif

															@endif
														</td>
														<td>
															@if(Auth::user()->can('Ticket Assign'))
																@if($tickets->status == 'Suspend' || $tickets->status == 'Closed')
																	<div class="btn-group">
																		@if($tickets->ticketassignmutliples->isNotEmpty() && $tickets->selfassignuser_id == null)

																		<button class="btn btn-outline-primary dropdown-toggle" data-bs-toggle="dropdown" disabled>{{lang('Multi Assign')}} <span class="caret"></span></button>
																		<button data-id="{{$tickets->id}}" class="btn btn-outline-primary" id="btnremove" disabled data-bs-toggle="tooltip" data-bs-placement="top" title="" data-bs-original-title="{{lang('Unassign')}}" aria-label="Unassign"><i class="fe fe-x"></i></button>
																		@elseif($tickets->ticketassignmutliples->isEmpty() && $tickets->selfassignuser_id != null)

																		<button class="btn btn-outline-primary dropdown-toggle" data-bs-toggle="dropdown"  disabled>{{$tickets->selfassign->name}} (self) <span class="caret"></span></button>
																		<button data-id="{{$tickets->id}}" class="btn btn-outline-primary" id="btnremove" disabled data-bs-toggle="tooltip" data-bs-placement="top" title="" data-bs-original-title="{{lang('Unassign')}}" aria-label="Unassign"><i class="fe fe-x"></i></button>
																		@else

																		<button class="btn btn-outline-primary dropdown-toggle" data-bs-toggle="dropdown"  disabled>{{lang('Assign')}}<span class="caret"></span></button>
																		@endif

																	</div>
																@else
																	@if($tickets->ticketassignmutliples->isEmpty() && $tickets->selfassignuser_id == null)

																		<div class="btn-group">
																			<button class="btn btn-outline-primary dropdown-toggle btn-sm" data-bs-toggle="dropdown">{{lang('Assign')}} <span class="caret"></span></button>
																			<ul class="dropdown-menu" role="menu">
																				<li class="dropdown-plus-title">{{lang('Assign')}} <b aria-hidden="true" class="fa fa-angle-up"></b></li>
																				<li>
																					<a href="javascript:void(0);" id="selfassigid" data-id="{{$tickets->id}}">{{lang('Self Assign')}}</a>
																				</li>
																				<li>
																					<a href="javascript:void(0)" data-id="{{$tickets->id}}" id="assigned">
																					{{lang('Other Assign')}}
																					</a>
																				</li>
																			</ul>
																		</div>
																	@else
																		<div class="btn-group">
																			@if($tickets->ticketassignmutliples->isNotEmpty() && $tickets->selfassignuser_id == null)
																				@if($tickets->ticketassignmutliples->isEmpty() && $tickets->selfassign == null)
																				<button class="btn btn-outline-primary dropdown-toggle btn-sm" data-bs-toggle="dropdown">{{lang('Assign')}} <span class="caret"></span></button>
																				@else
																				<button class="btn btn-outline-primary dropdown-toggle btn-sm" data-bs-toggle="dropdown">{{lang('Multi Assign')}} <span class="caret"></span></button>
																				<a href="javascript:void(0)" data-id="{{$tickets->id}}" class="btn btn-outline-primary btn-sm" id="btnremove" data-bs-toggle="tooltip" data-bs-placement="top" title="" data-bs-original-title="{{lang('Unassign')}}" aria-label="Unassign"><i class="fe fe-x"></i></a>
																				@endif

																			@elseif($tickets->ticketassignmutliples->isEmpty() && $tickets->selfassignuser_id != null)
																			@if($tickets->ticketassignmutliples->isEmpty() && $tickets->selfassign == null)
																			<button class="btn btn-outline-primary dropdown-toggle btn-sm" data-bs-toggle="dropdown">{{lang('Assign')}} <span class="caret"></span></button>
																			@else
																			<button class="btn btn-outline-primary dropdown-toggle btn-sm" data-bs-toggle="dropdown">{{$tickets->selfassign->name}} (self) <span class="caret"></span></button>
																			<a href="javascript:void(0)" data-id="{{$tickets->id}}" class="btn btn-outline-primary btn-sm" id="btnremove" data-bs-toggle="tooltip" data-bs-placement="top" title="" data-bs-original-title="{{lang('Unassign')}}" aria-label="Unassign"><i class="fe fe-x"></i></a>
																			@endif
																			@else

																			<button class="btn btn-outline-primary dropdown-toggle btn-sm" data-bs-toggle="dropdown">{{lang('Assign')}} <span class="caret"></span></button>
																			@endif

																			<ul class="dropdown-menu" role="menu">
																				<li class="dropdown-plus-title">{{lang('Assign')}} <b aria-hidden="true" class="fa fa-angle-up"></b></li>
																				<li>
																					<a href="javascript:void(0);" id="selfassigid" data-id="{{$tickets->id}}">{{lang('Self Assign')}}</a>
																				</li>
																				<li>
																					<a href="javascript:void(0)" data-id="{{$tickets->id}}" id="assigned">
																					{{lang('Other Assign')}}
																					</a>
																				</li>
																			</ul>
																		</div>

																	@endif
																@endif
															@else
																~
															@endif
														</td>
														<td>
															@if($tickets->last_reply == null)
																{{$tickets->created_at->diffForHumans()}}
															@else
																{{$tickets->last_reply->diffForHumans()}}
															@endif
														</td>
														<td>
															<div class = "d-flex">
																@if(Auth::user()->can('Ticket Edit'))

																	<a href="{{url('admin/ticket-view/' . $tickets->ticket_id)}}" class="action-btns1 edit-testimonial"><i class="feather feather-edit text-primary" data-bs-toggle="tooltip" data-bs-placement="top" title="{{lang('Edit')}}"></i></a>
																@else
																	~
																@endif
																@if(Auth::user()->can('Ticket Delete'))
																<a href="javascript:void(0)" data-id="{{$tickets->id}}" class="action-btns1" id="show-delete" ><i class="feather feather-trash-2 text-danger" data-id="{{$tickets->id}}" data-bs-toggle="tooltip" data-bs-placement="top" title="{{lang('Delete')}}"></i></a>
																@else
																~
																@endif

															</div>
														</td>
													</tr>
													@endforeach
												</tbody>
											</table>
										</div>
									</div>
								</div>
							</div>
							<!--End Closed Ticket List-->
							@endsection


		@section('scripts')

		<!-- INTERNAL Vertical-scroll js-->
		<script src="{{asset('assets/plugins/vertical-scroll/jquery.bootstrap.newsbox.js')}}?v=1742041594"></script>

		<!-- INTERNAL Data tables -->
		<script src="{{asset('assets/plugins/datatable/js/jquery.dataTables.min.js')}}?v=1742041594"></script>
		<script src="{{asset('assets/plugins/datatable/js/dataTables.bootstrap5.js')}}?v=1742041594"></script>
		<script src="{{asset('assets/plugins/datatable/dataTables.responsive.min.js')}}?v=1742041594"></script>
		<script src="{{asset('assets/plugins/datatable/responsive.bootstrap5.min.js')}}?v=1742041594"></script>

		<!-- INTERNAL Index js-->
		<script src="{{asset('assets/js/support/support-sidemenu.js')}}?v=1742041594"></script>
		<script src="{{asset('assets/js/support/support-admindash.js')}}?v=1742041594"></script>

		<script src="{{asset('assets/js/select2.js')}}?v=1742041594"></script>

		<!-- INTERNAL Sweet-Alert js-->
		<script src="{{asset('assets/plugins/sweet-alert/sweetalert.min.js')}}?v=1742041594"></script>

		<script type="text/javascript">

			"use strict";

			(function($)  {

				// Variables
				var SITEURL = '{{url('')}}';

				// Csrf Field
				$.ajaxSetup({
					headers: {
					'X-CSRF-TOKEN': $('meta[name="csrf-token"]').attr('content')
					}
				});

				// Datatable
				// $('#closedticket').DataTable({
				// 	responsive: true,
				// 	language: {
				// 		searchPlaceholder: search,
				// 		scrollX: "100%",
				// 		sSearch: '',
				// 	},
				// 	order:[],
				// 	columnDefs: [
				// 		{ "orderable": false, "targets":[ 0,1,10] }
				// 	],
				// });

                let prev = {!! json_encode(lang("Previous")) !!};
                let next = {!! json_encode(lang("Next")) !!};
                let nodata = {!! json_encode(lang("No data available in table")) !!};
                let noentries = {!! json_encode(lang("No entries to show")) !!};
                let showing = {!! json_encode(lang("showing page")) !!};
                let ofval = {!! json_encode(lang("of")) !!};
                let maxRecordfilter = {!! json_encode(lang("- filtered from ")) !!};
                let maxRecords = {!! json_encode(lang("records")) !!};
                let entries = {!! json_encode(lang("entries")) !!};
                let show = {!! json_encode(lang("Show")) !!};
                let search = {!! json_encode(lang("Search...")) !!};
                // Datatable
                $('#closedticket').dataTable({
                    language: {
                        searchPlaceholder: search,
                        scrollX: "100%",
                        sSearch: '',
                        paginate: {
                        previous: prev,
                        next: next
                        },
                        emptyTable : nodata,
                        infoFiltered: `${maxRecordfilter} _MAX_ ${maxRecords}`,
                        info: `${showing} _PAGE_ ${ofval} _PAGES_`,
                        infoEmpty: noentries,
                        lengthMenu: `${show} _MENU_ ${entries} `,
                    },
                    order:[],
                    columnDefs: [
                        { "orderable": false, "targets":[ 0,1,4] }
                    ],
                });

				// TICKET DELETE SCRIPT
				$('body').on('click', '#show-delete', function () {
					var _id = $(this).data("id");
					swal({
						title: `{{lang('Are you sure you want to continue?', 'alerts')}}`,
						text: "{{lang('This might erase your records permanently', 'alerts')}}",
						icon: "warning",
						buttons: true,
						dangerMode: true,
					})
					.then((willDelete) => {
					if (willDelete) {
						$.ajax({
								type: "get",
								url: SITEURL + "/admin/delete-ticket/"+_id,
								success: function (data) {
									toastr.success(data.success);
									location.reload();
								},
								error: function (data) {
								console.log('Error:', data);
								}
							});
						}
					});

				});

				//Mass Delete
				$('body').on('click', '#massdelete', function () {
					var id = [];
					$('.checkall:checked').each(function(){
						id.push($(this).val());
					});
					if(id.length > 0){
						swal({
							title: `{{lang('Are you sure you want to continue?', 'alerts')}}`,
							text: "{{lang('This might erase your records permanently', 'alerts')}}",
							icon: "warning",
							buttons: true,
							dangerMode: true,
						})
						.then((willDelete) => {
							if (willDelete) {
								$.ajax({
									url:"{{ url('admin/ticket/delete/tickets')}}",
									method:"GET",
									data:{id:id},
									success:function(data)
									{
										toastr.success(data.success);
										location.reload();

									},
									error:function(data){

									}
								});
							}
						});
					}else{
						toastr.error('{{lang('Please select at least one check box.', 'alerts')}}');
					}

				});

				// when user click its get modal popup to assigned the ticket
				$('body').on('click', '#assigned', function () {
					var assigned_id = $(this).data('id');
					$('.select2_modalassign').select2({
						dropdownParent: ".sprukosearch",
						minimumResultsForSearch: '',
						placeholder: "Search",
						width: '100%'
					});

					$.get('assigned/' + assigned_id , function (data) {
						$('#AssignError').html('');
						$('#assigned_id').val(data.assign_data.id);
						$(".modal-title").text('{{lang('Assign To Agent')}}');
						$('#username').html(data.table_data);
						$('#addassigned').modal('show');
					});
				});

				// Assigned Submit button
				$('body').on('submit', '#assigned_form', function (e) {
					e.preventDefault();
					var actionType = $('#btnsave').val();
					var fewSeconds = 2;
					$('#btnsave').html('Sending..');
					$('#btnsave').prop('disabled', true);
						setTimeout(function(){
							$('#btnsave').prop('disabled', false);
						}, fewSeconds*1000);
					var formData = new FormData(this);
					$.ajax({
						type:'POST',
						url: SITEURL + "/admin/assigned/create",
						data: formData,
						cache:false,
						contentType: false,
						processData: false,

						success: (data) => {
							$('#AssignError').html('');
							$('#assigned_form').trigger("reset");
							$('#addassigned').modal('hide');
							$('#btnsave').html('{{lang('Save Changes')}}');
							toastr.success(data.success);
							location.reload();
						},
						error: function(data){
							$('#AssignError').html('');
							$('#AssignError').html(data.responseJSON.errors.assigned_user_id);
							$('#btnsave').html('{{lang('Save Changes')}}');
						}
					});
				});

				// Remove the assigned from the ticket
				$('body').on('click', '#btnremove', function () {
					var asid = $(this).data("id");
					swal({
						title: `{{lang('Are you sure you want to unassign this agent?', 'alerts')}}`,
						text: "{{lang('This agent may no longer exist for this ticket.', 'alerts')}}",
						icon: "warning",
						buttons: true,
						dangerMode: true,
					})
					.then((willDelete) => {
						if (willDelete) {
							$.ajax({
								type: "get",
								url: SITEURL + "/admin/assigned/update/"+asid,
								success: function (data) {
									toastr.success(data.success);
									location.reload();
								},
								error: function (data) {
									console.log('Error:', data);
								}
							});

						}
					});

				});

				// Checkbox checkall
				$('#customCheckAll').on('click', function() {
					$('.checkall').prop('checked', this.checked);
				});
				$('.form-select').select2({
					minimumResultsForSearch: Infinity,
					width: '100%'
				});

				$('#customCheckAll').prop('checked', false);
				$('.checkall').on('click', function(){
					if($('.checkall:checked').length == $('.checkall').length){
						$('#customCheckAll').prop('checked', true);
					}else{
						$('#customCheckAll').prop('checked', false);
					}
				});


			})(jQuery);


		</script>

		@endsection

		@section('modal')

		@include('admin.modalpopup.assignmodal')

		@endsection