{{lang('Puchase Code')}} :
{{ Str::padLeft(Str::substr(decrypt($ticket->purchasecode), -4), Str::length(decrypt($ticket->purchasecode)), Str::padLeft('*', 1)) }}{{lang('Your support for this item has expired. You may still leave a comment but please renew support if you are asking the author for help. View the item support policy')}}
@else @endif{{lang('Ticket ID')}} | : | {{ $ticket->ticket_id }} |
{{lang('Category')}} | : | @if($ticket->category_id != null) @if($ticket->category != null) {{ $ticket->category->name }} @else ~ @endif @else ~ @endif |
{{lang('SubCategory')}} | : | {{ $ticket->subcategories->subcatlists->subcategoryname}} |
{{lang('Project')}} | : | {{ $ticket->project }} |
{{lang('Opened Date')}} | : | {{ $ticket->created_at->format(setting('date_format'))}} |
{{lang('Status')}} | : | @if($ticket->status == "New") {{ $ticket->status }} @elseif($ticket->status == "Re-Open") {{ $ticket->status }} @elseif($ticket->status == "Inprogress") {{ $ticket->status }} @elseif($ticket->status == "On-Hold") {{ $ticket->status }} @else {{ $ticket->status }} @endif |
{{lang('Reply Status')}} | : | @if($ticket->replystatus == "Solved") {{ $ticket->replystatus }} @elseif($ticket->replystatus == "Unanswered") {{ $ticket->replystatus }} @elseif($ticket->replystatus == "Waiting Response") {{ $ticket->replystatus }} @else @endif |
{{$customfield->fieldnames}} | : | {{$extrafiels}} |
{{$customfield->fieldnames}} | : | {{$customfield->values}} |
{{setting('businesshourstitle')}} @foreach(bussinesshour() as $bussiness) @if(now()->timezone(setting('default_timezone'))->format('D') == $bussiness->weeks) @if(strtotime($bussiness->starttime) <= strtotime(now()->timezone(setting('default_timezone'))->format('h:i A')) && strtotime($bussiness->endtime) >= strtotime(now()->timezone(setting('default_timezone'))->format('h:i A'))) @if($bussiness->starttime != "24H") online @else online @endif @else @if($bussiness->starttime != "24H") offline @else offline @endif @endif @endif @endforeach
{{setting('businesshourssubtitle')}}
{{lang('Note:-')}} {{$ticket->note}}