@extends('layouts.usermaster') @section('styles') @endsection @section('content') @if(setting('ANNOUNCEMENT_USER') == 'only_login_user' || setting('ANNOUNCEMENT_USER') == 'all_users')
@foreach ($announcement as $anct) @if ($anct->status == 1) @endif @endforeach {{-- holidays display as announcement --}} @foreach ($holidays as $anct) @if ($anct->status == 1) @endif @endforeach {{-- holidays display as announcement --}} @foreach ($announcements as $ancts) @php $announceDay = explode(',', $ancts->announcementday); $now = today()->format('D'); @endphp @foreach ($announceDay as $announceDays) @if ($ancts->status == 1 && $announceDays == $now) @endif @endforeach @endforeach
@endif
@include('includes.user.verticalmenu')
@php $customernotify = auth()->guard('customer')->user()->unreadNotifications()->where('data->status', 'mail')->get(); @endphp @if($customernotify->isNotEmpty()) @endif
{{lang('Total Tickets', 'menu')}}

{{$tickets->count()}}

{{lang('Active Tickets', 'menu')}}

{{$active->count()}}

{{lang('On-Hold Tickets', 'menu')}}

{{$onhold->count()}}

{{lang('Closed Tickets', 'menu')}}

{{$closed->count()}}

{{lang('Tickets Summary')}}

@if(setting('CUSTOMER_TICKET') == 'no') @endif
@if(setting('CUSTOMER_RESTICT_TO_DELETE_TICKET') == 'off') @endif @php $i = 1; @endphp @foreach ($tickets as $ticket) replystatus == 'Waiting'? 'class=bg-success-transparent': ''}}> @endforeach
{{lang('Sl.No')}} {{lang('Ticket Details')}} {{lang('Status')}} {{lang('Actions')}}
{{$i++}}
{{$ticket->subject}}
  • #{{$ticket->ticket_id}}
  • {{$ticket->created_at->timezone(Auth::user()->timezone)->format(setting('date_format'))}}
  • @if($ticket->priority != null) @if($ticket->priority == "Low")
  • {{lang($ticket->priority)}}
  • @elseif($ticket->priority == "High")
  • {{lang($ticket->priority)}}
  • @elseif($ticket->priority == "Critical")
  • {{lang($ticket->priority)}}
  • @else
  • {{lang($ticket->priority)}}
  • @endif @else ~ @endif @if($ticket->category_id != null) @if($ticket->category != null)
  • {{Str::limit($ticket->category->name, '40')}}
  • @else ~ @endif @else ~ @endif @if($ticket->last_reply == null)
  • {{$ticket->created_at->diffForHumans()}}
  • @else
  • {{$ticket->last_reply->diffForHumans()}}
  • @endif @if($ticket->purchasecodesupport != null) @if($ticket->purchasecodesupport == 'Supported')
  • {{lang('Support Active')}}
  • @endif @if($ticket->purchasecodesupport == 'Expired')
  • {{lang('Support Expired')}}
  • @endif @endif
@if($ticket->status == "New") {{lang($ticket->status)}} @elseif($ticket->status == "Re-Open") {{lang($ticket->status)}} @elseif($ticket->status == "Inprogress") {{lang($ticket->status)}} @elseif($ticket->status == "On-Hold") {{lang($ticket->status)}} @else {{lang($ticket->status)}} @endif
@if(setting('CUSTOMER_RESTICT_TO_DELETE_TICKET') == 'off') @endif
@endsection @section('scripts')